Getting Started

What account do I need for my class?

Mainestreet is an account that you will need for your class.
You will need to activate your Mainestreet/ account first before you can access any UMaine related systems.

Click here to visit the Mainestreet account activation page

You will need to do the following:

  • Enter you identification number
  • Enter your activation key

(Note that if you have been using, Mainestreet or Blackboard system, then your account is ACTIVE)

The University would have given your 7-digit Mainestreet ID number and an activation key to you.  If you do not know this information, please contact UMaineOnline Tech Support.


UMaine portal and your gmail account

Your Mainestreet account has an associated gmail email address ( that the University will use to send you important information (such as billing and student records).

To access all the features of Mainestreet single-sign-on account, you can go to and log in with your Mainestreet account that you activated earlier.

Once you have signed in, you should see a “LaunchPad” section that allow you to access all the features and tools.

Launchpad Screenshot

If you would like to forward your email account to other emails such as your personal email, please go HERE to get instructions on how to adjust your forwarding feature.

 How do I attend and communicate with my class?

Adobe® Connect

Adobe® Connect™ is a web conferencing platform for web meetings, eLearning, and webinars. – use your mainestreet credentials to login.


Some classes use online class tool called Blackboard to host class information and/or to take tests/quizzes.  You can access Blackboard by going to:

Login Information:

It is the same as your Mainestreet and email account.  It is usually your firstname.lastname (ex. john.doe).  If you have lost or have not received this account information then you should contact us right away.

Here are some detail videos on how to use Blackboard.


Who do I contact if I have technical problems?

UMaineOnline Technical Support
Toll Free: 1.877.947.4357
Local: 207.581.4591
Our office hours are:
8am to 4:30pm (Monday-Friday) (Summer, Winter & Breaks)
8am to 6pm (Monday-Thursday) & 8am to 5pm (Friday) (Fall & Spring)
* Limited Email Support Nights, Weekends, School Breaks & Holidays