Technology Support
The staff of UMaineOnline is a team of professionals that understand the importance of providing quality assistance to students.
ATTENTION TO NEW ONLINE COURSE STUDENTS
- Getting Started Guide (Recommended to read first)
- How to Search & Register for Classes
Resources for students:
- Official Student Resource Guide for all UMaine Technology
- Self-guided Help
- Access UMaine Portal Link
- BlackBoard
- Access MaineStreet Link
- Access Kaltura (My Media) within BlackBoard
- Zoom
Call 1.877.947.4357 or email dlltechhelp@maine.edu for student online course technical support.
If you are a faculty member in need of teaching-related support, please visit the Center for Innovation in Teaching and Learning (CITL) for more information.
Our office hours are:
- 8 a.m to 4:30 p.m (Monday-Friday) (Summer, Winter & Breaks)
- 8 a.m. to 5 p.m. (Monday-Friday) (Fall & Spring)
Amid COVID-19, there are no public location office hours. All support would be remote via email or phone.
* Limited Email Support Nights, Weekends, School Breaks & Holidays